WELCOME TO NOVUS EDUCATION

Frequently asked
Questions

uuid-063f3612-10ad-450b-a3d6-2a59e4da6798 (3)

All Development Clubs start straight after tje end of the school day and run for 60 minutes. They take place on the school site.

Collection will follow the same system as the school’s teacher-led clubs using a one-way system.

Clubs are available to book in blocks throughout the year. The blocks and dates are as follows:

Block 1: Term 1 & Term 2
Block 2: Term 3 & Term 4
Block 3: Term 5 & Term 6

Please look out for both NOVUS and your school's communications.

Please ensure your child brings a snack, a water bottle, and appropriate kit for the club activities.

Please refer to your school’s ‘Booking Info’ page for specific club timings.

Avanti Gardens | Info Page

Blaise Primary | Info Page

Bishop Road | Info Page

Sefton Park | Info Page

St Stephen's | Info Page

 

Yes, all parents/carers are required to register with our new booking system to make bookings. This registration will provide you with easy access to your order history and various payment methods.

For all inquiries or to inform us of your child’s absence, please email us directly at info@novuseducation.co.uk.

If you’re running late for collection or in case of any emergencies please call the school office directly with your estimated time of arrival (ETA).

If your child is with us for more than 10 minutes after collection, we will call your nominated emergency contact number.

In the highly unlikely event that NOVUS cancels a club session and cannot accommodate your child, we will provide a refund for that session.

However, please note that no refunds are given for any reasons, including illness, absence, or cancellation of places, once places are confirmed and paid.

Please note that we do not accept childcare voucher schemes for any of our clubs or programmes.

Yes, we kindly request that you fill in our new Medical & Consent forms. If you do need to provide extra information, there is a comments box at the bottom so please let us know any relevant or key information. These can be found at the bottom of your School Booking Info page on the NOVUS website

We hope this FAQ page helps answer your questions about our booking system. If you have any additional inquiries or need further assistance, don’t hesitate to get in touch with us. Thank you for choosing NOVUS!

0
    0
    Your Cart
    Your cart is emptyReturn to Shop
    Go to top